Legal information

The most important information

Legal information

The most important information

Ostsächsische Sparkasse Dresden
Anstalt des Öffentlichen Rechts
Güntzplatz 5
01307 Dresden


Sort code 85050300
Commercial register no. HRA 4000
VAT identification number according to §27 a UStG DE 140135071
Chief Executive Officer Joachim Hoof
Management Board Ulrich Franzen, Heiko Lachmann
Phone 0351 455-0
Fax 0351 455-2266778
Email e-mail@ostsaechsische-sparkasse-dresden.de
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Ostsächsische Sparkasse Dresden, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit:


For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

 Ostsächsische Sparkasse Dresden is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution platform The European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.